This Privacy Policy describes how Horizon Appliance Repair (we, our, or us) collects, uses, and shares information about you when you visit our website or contact us, and outlines your rights regarding that information. By using our website and services, you consent to the practices described in this policy.

Information We Collect

We collect information that you provide directly to us when you contact us, such as your name, phone number, and email address. We also collect non-personal browsing data through cookies or web beacons to improve user experience and analyze website performance.

How We Use Your Information

The information we collect is used to contact you for service-related purposes. We may also use your information for administrative purposes, such as quality assurance, and to ensure compliance with our terms and conditions.

Sharing of Information

We may share your information with our trusted partners for operational and service needs. These partners are bound by confidentiality agreements and are prohibited from using your information for any purpose other than those described in this policy.

Communications

By providing your contact information, you agree to allow us and our partners to contact you via phone, email, or text regarding your service requests and related inquiries.

Limitations on Liability

You agree to waive your right to sue or take any legal action beyond direct negotiation for any disputes arising from the use of our website or services. In any event, the maximum compensation for any claims is limited to $100. Each party will bear its own legal fees and expenses in the event of a dispute.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet-based site can be 100% secure, and we cannot guarantee absolute security of your information.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Opt-Out

If you wish to opt-out of communications or have any questions about this Privacy Policy, please contact us at (442) 376-0809. We will respond to your request within a reasonable timeframe.

Your continued use of our website and services signifies your acceptance of this Privacy Policy. Thank you for trusting Horizon Appliance Repair with your information.